Privacy Policy

Last updated: June 16, 2026

Information we collect

When you submit an enquiry through our website, we collect:

• Your name
• Email address
• Service selection
• Any additional information you provide in the message field

How we use your information

We use the information you provide exclusively to:

• Respond to your enquiry
• Schedule and deliver the requested service
• Send follow-up communications related to your service
• Maintain records of our interactions for quality assurance

Information sharing

We do not sell, trade, or transfer your personal information to external parties. Your data remains within our organisation and is accessed only by staff members directly involved in providing your service.

Data storage and security

Your information is stored on secure servers located in Australia. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or deletion.

Data retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Typically, enquiry records are maintained for three years after the last interaction.

Your rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Withdraw consent for communications at any time

Contact regarding privacy matters

For questions or requests related to your personal information, contact us at [email protected] with "Privacy Request" in the subject line.

Changes to this policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date.